Returns & Cancellations
In order to protect the quality of the wine, we aim to ship only during safe weather conditions (under 80 degrees). Wine requested to be shipped outside those "safe" windows are shipped "at risk of buyer" and are therefore not valid for return or replacement if damaged due to adverse weather conditions during shipment.
As we use DIAM cork, a closure that should be 100% taint proof, we are committed to every bottle singing as it should. If you feel you opened a flawed bottle, please contact us and we can work to replace or refund you for the purchase price of the bottle.
Orders can be cancelled within 2 days of being placed. Customers will be charged a small amount to offset credit card refund fees. Cancellations after 2 days cannot be guaranteed.
Please send an email to firstname.lastname@example.org should you have any questions.